Dave Seaton speaking on stage at a conference about customer experience

Customer Experience Consultant

Helping CX Leaders Accelerate Their Impact

Workshops, Voice of Customer Research, and Customer Journey Mapping to empower you with customer insights that inspire action and grow revenue.

Consulting Services

Customer Centricity Workshop

Engage employees in an interactive workshop that teaches customer centricity. Build CX skills in an active learning environment.

Voice of the Customer Research

Launch or revitalize your VoC program with a rapid research project that discovers customer insights and inspires action.

Customer Journey Mapping

Visualize your customer’s journey and uncover the “moments of truth” that impact loyalty. Identify customer segments with Personas.

Ready to Learn More?

Certified Customer Experience Professional
North American Customer Centricity Award Winner

Got Customers?

Let’s chat. I love making new connections and talking about CX. I’m never too busy for your question.

If I can’t help you, I probably know someone who can!

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