Join a weekly, 60-minute live virtual training where you’ll learn DARMA™ step-by-step. Each session includes reference materials and hands-on breakouts so you can apply the concepts to your real-world CX challenges.
Get one-on-one time with Seaton CX founder Dave Seaton to dive deeper into your unique context, get unstuck, or refine your journey mapping opportunity and output.
You’ll receive every template, worksheet, planning guide, and slide deck you need to run a journey mapping initiative inside your company.
Showcase your expertise with a credential that proves you’re equipped to lead journey mapping using a rigorous, field-tested methodology. Share it on LinkedIn, your resume, or internal reviews.
We get it—life (and family vacations) happen. You’ll have access to one live make-up session if you have to miss a week.
Stay connected with your cohort between sessions. Ask questions, share progress, and collaborate with fellow CX leaders in a private space.