Leading during uncertain times drains your energy. Difficult decisions and tough conversations cause stress and anxiety for all leaders. Here are three ways to increase energy, creativity, and emotional intelligence when leading through uncertainty.
As the novel coronavirus spreads across the globe, people are working from home more than ever before. The transition is happening dramatically, as businesses figure out how to enable remote work, often for the first time.
The change initiative you are leading will likely fail. The good news is, there’s a way to dramatically increase your odds of success – focus on how you communicate change.
You’re sitting on a goldmine of Customer Experience (CX) improvement ideas, but you have to know where to dig. Apply Lean Six Sigma to customer complaints and find new opportunities to improve CX.
As leaders, we are called to inspire people with a vision of the future that creates purpose for their work. This requires us to connect with our colleagues on an emotional level, making emotional intelligence an essential component of effective leadership.
The road-raging maniac on your daily commute can teach you a lot about yourself. Improve emotional intelligence and advance your career by naming your emotions.
